If there's one thing that is hard for me to tolerate, it's a bunch of "could-care-less" teenagers behind the desk of a Mac service store. You know the one, with hair in his face, and a nonchalant demeanor? I prefer someone professional, who makes me think he cares that my computer is broken and that he will do whatever he can to fix it and get it back to me in a reasonable time frame.
If you're like me and you have a Mac, then you have probably tried several Mac stores to service your computer when it breaks down. Living in L.A., there are LOTS of them. However, service is key. I have tried many stores, but only one store in years of research had the guy that cared about his job. His name was Matthew and he worked at Mac Hollywood on Sunset. Matthew was the best. But since his departure, in my opinion, the service at Mac Hollywood has suffered severely without him. So, now what?
Well, I just read in a local paper, the Los Feliz Ledger, that the new Mac store in town to beat is Apple, Inc. reseller Los Feliz Hi Tech, at 1805 Hillhurst Avenue.
Contributing Ledger Writer, Kimberly Gomez reported, "Owner, Diego Thomas, who, among other things, created the Mac service center for Samy's Camera on Fairfax [before it burned down] said Los Feliz Hi Tech was a logical step in his long career of 17 years."
The story also reads, "Hi Tech picks up where the Apple store left off and that they plan to have Apple consultants and certified technicians do the work in-house in order to keep costs down for the customer. The store also sells computers, accessories and gadgets galore."
I don't know about you guys, but I am definitely going to take my Mac to Los Feliz Hi Tech the next time it needs service and I promise to blog about it. If you happen to try it before I blog about it, please feel free to let me know about your personal experience. If there is one thing us Mac users need, it's a good service store we can depend on!
